Our Customer Reviews
If you’re searching for the best roofing company in Charlotte, NC, look no further than Urban Grind Roofing LLC. With an A+ Better Business Bureau rating and a sterling reputation, we are one of the community’s most trustworthy roofers. Read our reviews to see for yourself!
Urban Grind Roofing did a great job! They offered a free inspection, and we found out our shingle was discontinued. They notified us we had plenty of wind and hail damage. Brad walked us through the entire claim process and made it too easy! We had the pleasure of meeting the owner Dirk who was phenomenal. Nothing but honesty from these guys. Not to mention the crews worked so fast and did a great job. We love our new roof!
They performed a free inspection of my roof and advised there was significant wind and hail damage. Together we contacted the insurance company and filed a claim for damage. Insurance company sent a third part inspector to inspect for damage, take photos and file a report. Urban Grind accompanied the inspector to assure accuracy of findings by inspector. The insurance company was quick to accept the claim, provided a detailed estimate and sent a check to cover a full roof replacement minus my deductible. Urban Grind made the roof replacement working around some weather delays. All work was completed in just 2 days. A thorough cleanup and haul off of all old roofing materials was quickly done upon completion of work on the roof as well. The crew worked well together and they worked hard to have the roof completed before the next rain forecast. Overall they did a great job in a short time, and insurance covered it all except for my deductible. Best of all, no upselling, no surprises or hidden costs.
If you an older roof that's been through some storms, give them a shout for a free inspection and evaluation, they only do work where your insurance covers the cost, so no pressure to buy!
If you ever need roofing work, look no further than Urban Grind. Very professional and easy to work with. Coordinated inspection and payment from the insurance company. The crew was amazing. I questioned whether they could pick up and hail away the mountain of old roofing material and do so without getting anything in our pool. They not only did keep anything from going into our pool, but picked up every little scrap in the yard, even getting down on hands and knees to do so. High quality materials and installation (was fascinating to watch them work). Finished ours in 2 days. Our new roof looks great!
We needed to replace our roof due to storm damage and although I am quite skeptical, I can say Urban Grind were the tops from the initial contact through installation. The process was clearly explained and guided each and every step of the way. Kian Both and Brad Young, the sales team, were very professional. I highly recommend Urban Grind Roofing.
We own a historic property in downtown Mooresville with a tile roof, a very difficult roof to install and these guys made it look easy.
I am also a construction professional, so have been around many roofing companies and let me tell you, you won’t find a more reliable, honest and professional company than this.
If you need a new roof give these guys a call they do outstanding work and their customer service is second to none!
The customer service at Urban Grind Roofing is second to none! They took a very daunting task of replacing a storm-damaged roof and made it as painless as possible…from the free initial inspection, to providing support as I filed the insurance claim, to being on site during the adjuster’s inspection, to offering top-quality shingle options to choose from, to the amazing crew who put on the new roof, to Brad and Kian personally checking in and walking me through the entire process. They made me feel like I was their most important priority from beginning to end. I cannot say enough about my extremely positive experience with Brad, Kian, Josh, Martin, and the entire team at Urban Grind Roofing. I highly recommend them to anyone in need of roofing services.
From start to finish, Urban Grind helped us get our roof replaced. Our insurance company agreed that a full replacement was necessary & Urban Grind got it completed in only a few days. It was cold those mornings but they worked diligently to make the job done. Thank you
Brad and Kian from Urban Grind Roofing were very supportive and patient getting through the claims process for our replacement roof. They have followed through with everything and more. We are confident in referring them to anyone who needs their roof replaced. The quality of the work and integrity speaks for itself. Thank you Brad and Kian!
The whole team from inspection to installation was awesome. They even came out and helped me meet with the insurance adjuster. Very professional and super pleased. If you think you have storm damage or just need a new roof, give these guys a call.
Stephen and Eric have fought like hell to get my roof done by my insurance company. I'm very impressed with their dedication and amazing customer service. After almost 60 days (not on them, on my insurance) tomorrow I'll have a new roof. I'm so truly thankful.